Expert receptionist and party hire booking organizer, Sam Burns takes new position as Booking Manager for SmartyParty Hire P/L. Full details can be found on the company website’s homepage section, http://www.smartyparty.net.au/.
SmartyParty Hire P/L CEO, James McCallister expressed confidence that Sam Burns is ready to handle the job, saying: The increasing demand for hired party equipment this company is facing stipulated someone with solid experience and expertise in the field, someone that can prioritize tasks based on urgency, importance and at the same time be able to handle workload during peak hours.
Previous working experiences in a busy slushie machine hire company of this person makes her qualified for the job. When combined with the support that is currently in place in the company, success and productivity is expected.
Among the new responsibilities Sam Burns can expect to handle, the main challenges are:
Improving the conversion rate of increasing calls as well as email inquiries. Over the past months, the company claims that they have surpassed their marketing goals but fail to convert a large percentage of their inquiries to paying customers. Hence, they have also included a monthly training for Sam so she is updated with the latest resources and techniques as to what works best , both offline and online when it comes to improving conversion rates.
Handling core management aimed at improving efficiency of overall customer service, including party hire equipment delivery and pick up. This includes liaising with other staff members as a support to organizational management, prompt and efficient deliverability of the hired equipment
Gathering feedback from satisfied customers to boost online reputation as per documentation of these testimonials. The company realises that a growing number of event and party organizers will search online for reviews before committing to hire party equipment rental services.
Customers and current employees are invited to send their messages of congratulations and welcome to the new Booking Manager via the website: http://www.smartyparty.net.au/.